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Bild: Charakteristisch für Itil V3 ist der Service Lifecycle.
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ITIL – Wikipedia
ITILV3 Service Lifecycle Model ITS Partner
Introduction to ITIL V3, ITIL definition
The 5 Stages of the ITIL Service Lifecycle
ITIL Lifecycle Comprehensive Guide to ITIL Lifecycle
ITIL v3: Framework & Best Practices - Freshservice
24/7 Service Center
ITIL Processes List and ITIL Service Lifecycle Stages
Introduction to ITIL V3, ITIL definition
ITIL – Wikipedia
BestPractice-IT Praxishandbuch2009 by STRATTACK GmbH - Issuu
Ebook Itsm 2017
A Very Brief Introduction of ITIL V3 Lifecycle Phases - Abhinav PMP
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